Our Reviews
Chester W|2025 Buick Encore GX
Confirmed Service Customer
12/10/2025
it's always great when the first oil change is free ! Never had bad service there.
PORTVILLE, NY
Stephen W|2020 GMC 1500 Sierra
Confirmed Service Customer
12/10/2025
Outstanding
HINSDALE, NY
David A|2022 Buick Encore GX
Confirmed Service Customer
12/12/2025
Merry Christmas
OLEAN, NY
Richard W|2023 GMC Sierra 1500
Confirmed Service Customer
12/20/2025
I got there early for a yearly inspection, I couldn't believe they got it done so quickly. The service department is always friendly and do the work quickly for service or anything else.
OLEAN, NY
Christopher C|2023 GMC Sierra 2500 HD
Confirmed Service Customer
1/5/2026
Excellent service as always!
OLEAN, NY
Daniel E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/6/2026
Fast friendly service!
JOHNSONBURG, PA
Michael T|2019 Buick Envision
Confirmed Service Customer
1/9/2026
Typical Bokman service! Right on time, in a timely manner, and to my full satisfaction!
SHINGLEHOUSE, PA
Deborah V|2026 GMC Terrain
Confirmed Service Customer
1/12/2026
excellent service highly recommend
BRADFORD, PA
Millard T|2026 GMC Canyon
Confirmed Sales Customer
1/13/2026
Troy was my sales person and he was honest and a great person to deal with.I have bought a new truck every 3 years or so. This was the best and easiest experience I have gone through buying a new truck and it was all because of " Troy " Thank you Troy !!!!!!!!!!
BRADFORD, PA
Kenneth H|2024 Buick Enclave
Confirmed Service Customer
1/15/2026
You Worked me in so I Could get my oil changed before i went to Canada, Thanks
LIMESTONE, NY
Raymond S|2021 Buick Enclave
Confirmed Service Customer
1/15/2026
always excellent one on one service
ALLEGANY, NY
James K|2017 GMC Terrain
Confirmed Service Customer
1/15/2026
Service preformed as required.
OLEAN, NY
Leo B|2021 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Did an awesome job
ALLEGANY, NY
Dianne M|2025 GMC Terrain
Confirmed Service Customer
12/18/2025
Good
LITTLE GENESEE, NY
Linda W|2026 GMC Terrain
Confirmed Service Customer
12/19/2025
Always a pleasant visit. The staff is so accomodating especially when a loaner is needed so I can get to work. The work they do and the time they take to do it is amazing.
ANGELICA, NY
Robert B|2018 GMC Acadia
Confirmed Service Customer
12/20/2025
my was great
OLEAN, NY
M P|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
1/5/2026
I have been dealing with Rick Bokman Inc. for more years than I can count. Awesome is the first word that comes to mind. From the office, sales and service, Rick Bokman Inc. can not be beat. They are the best and have worked very hard to maintain the best personnel in all aspects of the business to make sure the customer is completely comfortable and satisfied. Whether your buying, in for service or just to be able to stop by to say Hi. If you deal with Rick Bokman Inc., you become like family and it is a Great Feeling just to walk in the door. Keep up the great work Ladies and Gentleman!!!!
OLEAN, NY
William D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/7/2026
Excellent experience
HINSDALE, NY
Dana S|2020 GMC 1500 Sierra
Confirmed Service Customer
1/8/2026
very good
EAST SMETHPORT, PA
William S|2017 GMC Terrain
Confirmed Service Customer
1/9/2026
I have always had a pleasant experience and they have always done excellent work on my vehicles
CERES, NY
Alexander U|2026 Buick Encore GX
Confirmed Sales Customer
1/13/2026
John Lamberson was great to deal with. He showed me everything I needed to know about my new car. A deal was put together quickly and I feel like I got a good price.
OLEAN, NY
John O|2019 GMC Canyon
Confirmed Service Customer
1/16/2026
Outstanding customer service these guys are great
ELLICOTTVILLE, NY
Patricia S|2023 Buick Enclave
Confirmed Service Customer
1/16/2026
Always get excellent service
OLEAN, NY
Donald W|2023 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
work was fast and good
OLEAN, NY
Jeffrey A|2025 Buick Envision
Confirmed Sales Customer
1/15/2026
I was having some service performed on my existing Nissan but we discovered the vehicle was unsafe to drive and would have to be replaced. I walked onto the showroom floor and Derek greeted me in a pleasant, non-pushy manner so we started looking at vehicles and talking. To be honest, I was just going to glance at some vehicles then drive to the Nissan dealer to look at replacements but Derek has a reassuring manner that convinced me to spend more time at Rick Bokman and have an open mind about my next lease/purchase. I've never owned a Buick or any GMC product before and was pleasantly surprised by some of the offerings. The whole process was pretty painless and enjoyable. Derek made a point of being sure I understood their process, was comfortable with the pace of the process, and that I would enjoy being a customer of Rick Bokman. So far, I've been very pleased with my new Buick Envision and have no reason to doubt my enjoyment will continue.
OLEAN, NY
Stephen K|2024 GMC Terrain
Confirmed Service Customer
1/16/2026
Staff is always friendly and helpful
CUBA, NY
Sally M|2025 Buick Envista
Confirmed Service Customer
1/20/2026
First time getting car serviced. Friendly staff and efficient.
ALLEGANY, NY
Karen W|2019 Buick Encore
Confirmed Service Customer
1/21/2026
Everyone is so nice and polite. Only needed car inspection but always great service.
OLEAN, NY
James K|2019 GMC 1500 Sierra
Confirmed Service Customer
1/26/2026
Repair done completely and on time.
OLEAN, NY
Karsen R|2023 GMC Yukon
Confirmed Service Customer
1/28/2026
Service advisors are rude.
ELDRED, PA
Cynthia D|2018 GMC Terrain
Confirmed Service Customer
1/30/2026
Polite, helpful, efficient, worked extra hard to get relief from manufacturer
OLEAN, NY
Stephanie A|2026 GMC Acadia
Confirmed Sales Customer
1/31/2026
Everyone was great to work with and made the whole process smooth and enjoyable. Highly recommend!
OLEAN, NY
Elizabeth H|2026 Buick Encore GX
Confirmed Sales Customer
2/3/2026
Bokman's makes the buying experience easy. All the staff was wonderful. Troy Brenneman, the sales rep was exceptional in explaining all features and options available on my new car. Purchasing a new vehicle now is more intense because of all the technology involved. My compliments to all the staff involved.
OLEAN, NY
Diane S|2026 GMC Terrain
Confirmed Sales Customer
2/3/2026
Fantastic experience. Everyone made the experience seamless! Always feel very comfortable at Bokman’s!
PORT ALLEGANY, PA
Raymond H|2024 GMC Sierra 1500
Confirmed Service Customer
2/9/2026
We cant say enough about Troy Brenamen and Aaron Hooper, they go out of their way to meet our needs. Also service department always looks out for our best interests and always friendly and service is top notch.
KILLBUCK, NY
Susan M|2025 GMC Acadia
Confirmed Service Customer
1/20/2026
I was very appreciative that they loaned me a car after finding out the correct amount of time for the repair
ALLEGANY, NY
Richard W|2023 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Needed warranty work done for engine light on, the guys found the problem quickly and replaced a brake module. Everything is great, nice job guys!! Thank you.
OLEAN, NY
Sueann L|2023 GMC Terrain
Confirmed Service Customer
2/1/2026
Clean waiting area, friendly customer service and quick service
BOLIVAR, NY
John K|2016 GMC Yukon XL
Confirmed Service Customer
2/2/2026
Routine maintenance on our car,excellent service. Thank You,The Kelley,s
PORT ALLEGANY, PA
Julie C|2018 Buick Regal
Confirmed Service Customer
2/4/2026
Good job
YOUNGSVILLE, PA
Sherri E|2026 Buick Encore GX
Confirmed Sales Customer
2/4/2026
..
OLEAN, NY
Michelle C|2026 Buick Envista
Confirmed Sales Customer
2/6/2026
Rick Bokmans always provides the very best service every single time I am there. Everyone takes the times to greet you when passing by. They are all so friendly and helpful, especially Troy Brenneman and Aaron Hooper, who I dealt with directly. Troy pays great attention to details; wiping down water drops, cleaning license plates before transferring, making sure you are absolutely comfortable. Troy and Aaron make it feel like you're visiting family, but taking home a beautiful new car! I love visiting Rick Bokmans and highly recommend everyone else do the same.
OLEAN, NY
Scott R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/6/2026
As always every service department swamped with keeping people on the road but at Rick Bokman service department they understand how important it is to have a dependable staff to get things in even when they can’t. I appreciate ALL the hard working people at TEAM BOKMAN
OLEAN, NY
John K|2025 Buick Enclave
Confirmed Service Customer
2/6/2026
The service provided was too notch. It was quick and easy.
OLEAN, NY
Joel G|2018 GMC 1500 Sierra
Confirmed Service Customer
2/11/2026
Very happy with the oil change only taking 45 minutes or less
SMETHPORT, PA
Wade G|2020 GMC Terrain
Confirmed Service Customer
2/13/2026
My car only goes to Rick Bokmans! The service is top notch
OLEAN, NY
William H|2025 GMC Sierra 1500
Confirmed Service Customer
2/9/2026
Although I wasn't happy that I had to make 4 trips to get the problem resolved, the service staff was very understanding and professional. They were thorough and respectful.
SHINGLEHOUSE, PA
John K|2025 GMC Sierra 1500
Confirmed Service Customer
2/10/2026
Our appointment was for an oil change and tire rotation. We were in and out very quickly and they even addressed an issue we were experiencing with the Sirius satellite app and resolved it for us! Coffee was available in the waiting area and everyone was so friendly and helpful. Always a great experience at this dealership which is the reason we trust them for all our vehicle needs.
HINSDALE, NY
Joseph H|2024 Buick Encore GX
Confirmed Service Customer
2/11/2026
Great service
ALLEGANY, NY
Steven H|2026 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
Fast service
SALAMANCA, NY
William M|2021 GMC 2500HD Sierra
Confirmed Service Customer
2/13/2026
On-time and courteous very professional
LIMESTONE, NY
Theresa S|2025 GMC Terrain
Confirmed Service Customer
2/13/2026
I don’t mind coming in for service because I am always treated respectfully and efficiently, thank you to Rick Bokman for setting the tone for great customer service.
CUBA, NY